The following terms and conditions of use of this web site must be agreed to before using the site. If you disagree with any of these, please cease using the site immediately.
Investment Business
This website is operated by and on behalf of the Invocas Group plc, Company No. SC295886, with its Registered Office at 2nd Floor, Capital House, Festival Square, Lothian Road, Edinburgh EH3 9SU. We are not authorised under the Financial Services and Markets Act 2000, but are able in certain circumstances to offer a limited range of investment services to clients because we are licensed by the Institute of Chartered Accountants in England and Wales. We can provide these investment services to you, where these are incidental and / or complementary to, or arise out of, the other professional services we are providing. For example:
• we can comment on advice given by an authorised person; and
• we can give general investment advice, but cannot advise about a specific investment product.
Disclaimer
The illustrations and information presented is produced for the general information of visitors to this web site and does not constitute professional advice. Although we endeavour to ensure that the content is accurate and up to date, users should contact us before taking any specific action based on the information shown on this site. No responsibility can be accepted for any use made of the illustrations or information presented on this site.
We accept no liability or responsibility whatsoever for any loss or damage suffered by any user of the information contained in this website or the material downloaded from it, or from any material contained on any third party websites linked to our website, or from any internet software used in connection with our website, computer viruses or other destructive programs encountered as a result of using our website.
Links
Links to other sites are provided for information only and we take no responsibility for material found on them. Please obtain our permission before linking to our site.
Intellectual Property notice
“INVOCAS” is a registered trade mark of Invocas Group plc and the contents of this website are the copyright of Invocas Group plc. Reproduction of the contents is only permitted in accordance with the following terms:
You may view the site and download any part(s) of it to a personal computer for private viewing for private purposes. You may not (a) store it (or any part of it) other than for the purposes set out in this paragraph, (b) print out copies except for your own personal viewing for private purposes, or (c) reproduce, copy or transmit it (or any part of it) in any other way for any purpose or in any other medium, without our prior written permission. You may not alter the content in any way.
File Downloads
As a user of the invocas.com web site, certain pages provide free file downloads. Invocas Group plc allows you to access files that we believe may be of use to you.
This facility is provided as is, and we cannot be held responsible for any losses, whether direct or indirect, from the use of this facility. Files that are made accessible are not encrypted.
We reserve the right to remove or update these documents at any time. It is your responsibility to ensure that you have adequate protection against malicious code on any computer that you use to download such files, including but not limited to anti-virus software and a reputable firewall.
Privacy and Data Protection
Invocas Group plc is committed to protecting your privacy on-line and ensuring that all personal data is collected and stored in accordance with the Data Protection Act 1998.
We automatically log each visitor's domain and IP address to help better understand site usage, so that we may improve our service to you. We do not identify the user but only the computer that is being used to view the site. We use cookies to temporarily store information. Cookies are specific to the server that created them and cannot legally be accessed by other servers, which means they cannot be used to track your movements around the web.
We have taken relevant security measures to protect any personal data received from loss, misuse and alterations of customer data under our control. While we cannot guarantee that loss, misuse or alterations of data will not occur, we use our best efforts to prevent this.
When requesting information, you may be asked for your e-mail address, and/or your name and postal address in order to send this information to you. We will not pass your details to any third parties unless it is in relation to the services you have requested we carry out on your behalf.
Should you wish to discuss our privacy and data protection policy or to unsubscribe please e-mail slightley@invocas.com.
Complaints Procedure
If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, we hope that you will bring your concern to our attention.
In the event of any complaint being received, you will be provided with details of our complaints handling procedure. We undertake to investigate any complaint carefully and promptly, and to take the appropriate action to resolve the matter and fully discuss the position with you.
In the first instance, we recommend that you discuss any problems with the person responsible for handling your affairs. If you prefer, please contact the Managing Director, Mr Ian Wright, or, if he is acting for you, another Director of the Company who will review matters and report back to you.
If, in exceptional circumstances, we do not answer your complaint to your satisfaction, you have the right to take the matter up with the governing bodies that regulate the conduct of our insolvency practitioners, either the Institute of Chartered Accountants of Scotland The Insolvency Practitioners’ Association or the Institute of Chartered Accountants in England & Wales, as appropriate.
Should you be dissatisfied with the outcome of any complaint made by you, then you may also refer the complaint to the Financial Ombudsman Service.